Privacy Policy

Handyman Marketplace

Effective date: 25 September 2026

Handyman Marketplace respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use the Handyman Marketplace mobile application and related services.

1. Information We Collect

Depending on how you use Handyman Marketplace, we may collect:

• Account information such as your email address or mobile phone number.
• Information you provide in your profile.
• Service location information, including addresses and geographic coordinates, when you choose to provide or use location information.
• Repair, maintenance, DIY or service requests that you enter into the app.
• Photos, videos, voice input and other media that you choose to upload.
• AI assessment requests, follow-up responses and related information.
• Community posts, comments, reviews and other content that you choose to publish.
• Information relating to service providers you save, contact or compare, including quotations, notes, availability and warranty information that you choose to record.
• Purchase and entitlement information relating to Premium access and AI credits. Payments are processed by the applicable app-store payment provider. We do not receive your full payment-card details.
• Technical information needed to operate, secure and improve the service, such as device, application, error and diagnostic information.

2. How We Use Information

We use information to:

• Provide and operate Handyman Marketplace.
• Create and manage user accounts.
• Provide AI-powered assessments, DIY guidance and service-category recommendations.
• Search for and present relevant service providers.
• Enable community features and user-generated content.
• Process and verify Premium access and AI-credit purchases.
• Provide customer support and respond to requests.
• Protect users, prevent abuse and maintain the security of the service.
• Diagnose technical problems and improve the application.

3. Artificial Intelligence

Information that you submit for AI-powered features, including text and, where applicable, images or other media, may be securely transmitted to third-party AI service providers for processing so that the requested assessment or guidance can be generated.

AI-generated information is intended to assist users and should not be treated as a substitute for appropriate professional judgment where safety, legal, technical or other specialist expertise is required.

4. Location Information

Location information is used when necessary to help identify nearby service providers, determine approximate distances, complete addresses and support location-based app functionality. You can control device location permissions through your device settings.

5. Service Providers and Third Parties

We may use trusted service providers to help operate Handyman Marketplace, including cloud hosting, authentication, communications, maps and location services, AI processing, payment verification and application infrastructure. These providers may process information only as necessary to provide their services to us.

Examples may include services provided by Supabase, Google, OpenAI, Twilio, Amazon Web Services and applicable mobile app-store providers.

6. Community Content

Information that you voluntarily publish in Community areas of Handyman Marketplace may be visible to other users. Please do not post personal or sensitive information that you do not want others to see.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the service, maintain required business and transaction records, comply with legal obligations, resolve disputes and protect the security of the service. Retention periods may vary depending on the type of information.

8. Data Security

We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse or alteration. No internet or electronic storage system can be guaranteed to be completely secure.

9. Your Choices and Rights

You may request access to, correction of, or deletion of personal information associated with your account, subject to applicable legal and operational requirements.

You may also control permissions such as location, camera, microphone and photo access through your device settings.

10. Children's Privacy

Handyman Marketplace is not intended to knowingly collect personal information from children in circumstances prohibited by applicable law. If we become aware that information has been collected from a child contrary to applicable requirements, we will take appropriate steps to delete it.

11. International Processing

Because Handyman Marketplace uses service providers that may operate in different countries, information may be processed outside your country of residence. We take reasonable steps to use service providers and safeguards appropriate to the services being provided.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, contact:

Email: admin@wangeftan.com

Website: https://myhandymanmarket.com/